At the "This system must be restarted to complete the installation" screen, click "OK" to restart the computer.Īfter the computer restarts, the installation of the Renesas Electronics USB 3.0 Host Controller is complete.At the "Finish" screen, click "Finish".At the "License Agreement" dialog, read the agreement, then, if you agree, click "I Agree" to continue with the installation.At the "Renesas Electronics USB 3.0 Host Controller Ver.Here we have another built-in Windows service that can help you get the latest Microsoft USB driver updates completely free.This Microsoft service is known as Windows Update and is used to provide you with a host of the latest security patches and software updates. At the "Select Country" screen, select the country for this installation, and then click "Next". Method 2: Microsoft USB Controller Driver Download via Windows Update.If the "Select Language" screen appears, select the language you wish to use, and then click "OK". Operating System: Microsoft Windows 7 (64-bit) I ran the file from the notebook driver list and at the end the notebook freezes with message removing backup files.At the "User Account Control" screen, click "Yes".Go to the directory where the file was downloaded and double-click the EP0000551551.exe file to begin the installation.Download the EP0000551551.exe file to a temporary or download directory (please note this directory for reference).The Taskbar should be clear of applications before proceeding. To ensure that no other program interferes with the installation, save all work and close all other programs.If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too. If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others That's quite a detailed description of the concern and the steps you've performed so far, I appreciate that, also, I have managed to decipher the error code you've mentioned, it seems to be a hardware malfunction, here's what it represents: Here's how private messages work: Click here for details. That's quite a detailed description of the concern and the steps you've performed so far, I appreciate that, also, I have managed to decipher the error code you've mentioned, it seems to be a hardware malfunction, here's what it represents:įailure ID (you had mentioned) = 6C3XV9-8A39SJ-GXGK7F-8D0J03Īnd I suggest you talk to HP support and discuss your options, follow the below steps to get started:Ģ) Click on Sign-in or select the product using the below step:Ĥ) Select the country from the drop-down.įill the web-form, to populate a case number and phone number for yourself!Īlso, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from,
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